- What is a Festival Payment Card?
The Festival Payment Card* is the official and exclusive payment system for foods, drinks and other products at Sea Dance Festival.
*The Card is not meant to be used at POS terminals and for withdrawing cash at ATMs
- How do I pay at the festival and where?
Payment for drinks, food and souvenirs at Sea Dance Festival is done with the Festival Payment Card only. When buying, it is enough to press the Card against a clearly marked spot on the card reader and the amount for drinks, foods or souvenirs will automatically be reduced from the Card!
- Where can I get the Card and how much does it cost?
The Festival Payment Card will be available at all top-up locations at the festival and the camp (only for those visitors staying at the camp). You need to pay the deposit of EUR 1.30, which will be returned during the refund at the end of the festival. All users who acquire the right to receive discounts of 7,5% on drinks prices, will not be eligible for deposit refund *.
*This discount does not apply to special promotions.
- How can I get a discount while paying for drinks at the festival?
Visa payment card users – if you top up your festival payment card with your regular Visa payment card at the top-up places at the festival, you automatically qualify for a 7,5% discount when paying for drinks at the festival *.
*This discount does not apply to special promotions.
- How can I check the balance on my card?
At any moment you can check the available amount on your card by simply placing the card at the clearly marked spot on the card reader that automatically displays your balance.
- How much money can I put on the card?
You can top-up the Card with your wanted amount of money. The minimum amount is EUR 5 for the first top-up and the maximum amount is EUR 300. When paying into the festival payment card, the amount must be rounded up in the form of deposits of 15 EUR, 22 EUR, 8 EUR, etc. Amounts of 15,5 EUR, 22,25 RSD and 8,6 EUR will not be accepted.
- Is it necessary for the top-up payment to be in cash or can I use my regular payment card?
At all top-up places at the festival, you can make deposits to the festival payment card in both ways, whichever suits you better. Visa payment card users automatically qualify for a 7,5% discount on the payment of drinks at the festival when using their regular Visa card to top up the festival payment card.*
*This discount does not apply to special promotions.
- Can I refund unused funds from the Festival Payment Card?
Of course. It is possible to withdraw the unused funds at any moment at any of the festival cashpoints, including the EUR 1.30 deposit.
*Notice: Users who got a 7,5% discount while paying for drinks at the festival are not entitled to a deposit refund.
- Is there a limit as to the amount of refund?
No, there is no limit to such amount. It is necessary that the refund is done at the festival until the end of the program or until Monday, August 29 at 6 pm, since additional refunds will not be available afterwards!
List of refund locations and available hours:
All top-up locations at the festival, while the program lasts
At the voucher exchange point: Monday, August 29 until 6pm
- What do I do if I lose the Festival Payment Card?
If you have previously registered via your Visa card, you can block your lost card if you have saved your payment slip. You have to come to the top-up place with an ID, the lost card will be blocked, and you will be issued a new card with the remaining balance on the next day of the festival. After that, make sure not to lose your new festival payment card.
- Can I use my Festival Payment Cards from previous years?
No, you need to get a new Festival Payment Card.
